We use Data and AI to fuel your digital transformation. We collected the customer and enterprise data from external and internal data warehouse sources across the globe. The data from these different data sources was combined to create a data warehouse. The customer profile and data is fed to a recommendation engine and provisioned to drive an omnichannel experience, push and email marketing, and customer support platform for a robust customer experience. Continuous feedback is provided to the data warehouse to improve the quality of the data which directly enhances the customer experience and boosts revenue.
Reporting Transformation Project to analyze business performance for enhanced B2B and B2C experience and increase in revenue
Architecture
Results
The project was delivered on-time without impacting on-going business operations.
- We delivered faster executive reporting without reliance on IT
- Effective and informed decision-making capabilities by enabling business analytics
- Advanced capabilities including data visualization and predictive analytics
- Mobile BI capabilities allowed users to access real-time reports on the go
- Enterprise Business Analytics & Global data warehouse serving as the single source of truth for business performance
